Política de Privacidad

To be transparent about how we collect and process your personal information:

We want you to make informed decisions about how your Personal Data is used and handled. Our website is designed to give you the information you need to do that, using clear methods and procedures to explain how your Personal Data is processed.
Where specific details are required, we will provide them at the appropriate time.
We are available to answer any questions and clarify any limitations established by law. You can reach us by email at: info@provechfirme.com

Personal data will be used solely for the purposes specified in the Policy.

We may process your personal data for a range of purposes, including providing the website and connecting you with third-party trading platforms (the "Services"), improving the website, protecting our rights and interests, supporting the maintenance and delivery of the Services, meeting any regulatory or legal obligations, and carrying out administrative and business activities related to the Services.
We also process your personal data to better understand your preferences and needs.

To exercise your rights regarding your Personal Data:

You have the right to access, correct, delete, restrict, or transfer your personal data at any time. Contact us whenever you need to exercise any of these rights, and we will handle your request promptly.

Protect your personal data:

While absolute security of your Personal Data cannot be guaranteed, we remain committed to employing a range of methods and techniques to keep your Personal Data protected.
Our Privacy and Security Policy is complete.

1. ¿El alcance?

This policy describes the personal data the Company collects about individuals, and how that data is processed, shared with third parties, protected, and managed.
This policy applies to information relating to an identified or identifiable individual. An identifiable individual is someone who can be identified directly, or through a combination of additional information we hold or can reasonably access.
"Processing" refers to any operation involving the use or collection of personal data, including its management, organization, and storage.
Our services are intended for a general adult audience and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from individuals under 18, nor do we knowingly permit them to use our services. If we become aware that such information has been collected, we will delete it as promptly as possible.

2. ¿Qué datos personales tenemos sobre usted?

When you access our services, channels, or website, we collect Personal Data. In some cases, we may ask you to provide it directly. In others, we collect Personal Data by analyzing how you use our Services or service channels, or through information received from third-party partners.

You are not obligated to share personal information with the company, and there are no consequences for choosing not to do so.

You are not required to provide personal data. However, withholding it may prevent us from delivering the Services or restrict your access to the website.

4. ¿Qué tipo de Datos Personales podemos recopilar? Cuando visita nuestro sitio web, recopilaremos la siguiente información personal suya:

This includes information about your online activity, traffic data (such as your IP address, access dates, and access times), the language used, software error logs, browser type, and device details. This information is not personal data and cannot be used to identify you.
Personal Data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.
Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Personal Data Processing

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties in the following circumstances: Service Providers: We work with trusted third-party service providers who assist in operating our platform and delivering our services. These providers access personal data only to the extent necessary to perform their functions and are contractually required to protect it. Legal and Regulatory Obligations: We may disclose personal data when required by law, court order, or regulatory authority, or when necessary to protect our legal rights or prevent fraud. Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the relevant third party as part of that transaction. You will be notified of any such transfer and any changes to how your data is handled. Third-Party Partners: With your consent, we may share personal data with selected partners for purposes you have agreed to. You may withdraw consent at any time. All third parties receiving personal data are required to process it in accordance with applicable data protection standards and solely for the purposes for which it was shared.

The Company may share Personal Data with third-party service providers, including hosting and storage providers, IP address information services, and user experience analytics providers.
You may also request that we share specific Personal Data with third-party trading platforms. In such cases, we will disclose the Personal Data you have provided to those platforms. Use of your Personal Data by those platforms is governed by their own privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with affiliated entities or business partners to support the development and improvement of products and services offered to clients.
Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other competent authorities.
The Company may also share Personal Data with prospective investors or acquirers, lenders, or other entities within the corporate group in connection with any merger, restructuring, consolidation, insolvency, or transfer or sale of assets involving the Company or any other entity within the group.

7. Cookies and Third-Party Services

We may use third-party services, such as advertising providers or analytics companies, on our website. These companies may also use cookies or similar technologies.
Cookies are small text files stored on your device when you visit or access the website. They are used to collect information about your browsing preferences and habits in order to improve your experience, remember your settings, and personalise products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are temporarily downloaded to your device and expire when you close your browser. Others are persistent cookies, which remain on your device for a period of time after your browser is closed. Persistent cookies help the website recognise you as a returning user and allow you to navigate back to the site more easily.

Tipos de Cookies:

They may be used by us according to their purpose:

ONLINE TRACKING NOTICE
This service does not currently support Do Not Track signals.
8. Retention of Your Personal Data

We retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable law, regulation, or regulatory order.
We share your information with third-party trading platforms for a period of 12 months. If you provide your consent, we will continue sharing your data for a further 12 months.
We periodically review the Personal Data we hold to confirm it remains necessary.

9. Transfers of Personal Information to a Third Country or International Organization

10. Personal Data Security We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure. Access to your personal data is restricted to personnel who require it to perform their responsibilities. While we take data security seriously, no transmission or storage system is entirely immune to risk. You are responsible for keeping your account credentials confidential and for notifying us promptly if you suspect unauthorized access to your account. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal obligations. Once retention is no longer necessary, your data will be securely deleted or anonymized. If a data breach occurs that is likely to affect your rights or interests, we will notify you as required and take appropriate remedial action without undue delay.

We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be error-free, nor can we be held liable for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes Personal Data disclosed due to transmission errors, unauthorized third-party access, or any other cause beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose your Personal Data to third parties, such as public authorities. We cannot control the level of security those third parties apply to your Personal Data in such circumstances.
Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of Personal Data you transmit to us online.

11. Links to Third-Party Websites

Our website contains links to third-party sites and applications. These are not operated or supervised by the Company, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through those sites or applications.
Before accessing or using any third-party site or application, review its privacy policy carefully. Exercise caution when sharing Personal Data with any third party.

12. Changes to This Policy We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of the page. If changes are material, we will notify you in advance through appropriate channels. Continued use of our services after any changes take effect constitutes acceptance of the updated Policy. We encourage you to review this page periodically to stay informed.

Before accessing any third-party websites or applications, review their privacy policies carefully. Do not share personal data with them until you are comfortable with how it will be handled.

13. Your Rights Regarding Your Personal Information

You have the right to request that we verify the accuracy of your Personal Data, correct any errors, and delete any Personal Data that is no longer necessary. You may also restrict the scope of how your personal information is processed.
If you are an EEA resident, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. To exercise any of these rights, please send an email to the address provided below.
Right of Access
You may request that we verify the accuracy of the Personal Data we are processing about you. If verified, you will be granted access to that Personal Data.
We will provide one electronic copy of your Personal Data currently being processed. A reasonable fee may be charged for additional copies. Data will be provided in electronic format upon request.
The right of access to Personal Data must not conflict with the rights and freedoms of third parties. If fulfilling a request would be detrimental to another person's rights or freedoms, we may decline or limit our response accordingly.
Right of Rectification
We will correct any inaccurate Personal Data. You also have the right to request that incomplete Personal Data be completed, taking into account the purpose of the processing.
Right of Erasure
This right applies in the following circumstances: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of your Personal Data based on our legitimate interests or those of a third party; (e) the Personal Data has been processed unlawfully; or (f) deletion is required to fulfil a legal obligation applicable to us.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Restriction of Processing
If you question the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, for the establishment, exercise, or defence of legal claims, to protect the rights of another individual, or where there is a significant public interest ground under European Union or Member State law.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to us in a structured format.
You may also request that your Personal Data be transferred directly from us to another controller, where technically feasible. Exercising this right does not affect your right of erasure. The right to data portability does not interfere with the rights or freedoms of third parties.
Right to Object
You may object at any time to the processing of your Personal Data where that processing is based on our legitimate interests or those of a third party. This includes profiling based solely on those legitimate interests. Where we are able to demonstrate compelling legitimate grounds for processing, we may continue to do so unless you establish that your rights, freedoms, or interests override those grounds, or where processing relates to the establishment, exercise, or defence of legal claims.
With respect to direct marketing, you may object at any time to the processing of your Personal Data for that purpose.
Right to Withdraw Consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with the competent supervisory authority.
A complaint may be submitted to a supervisory authority established by a European Union Member State to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights in relation to your Personal Data, as detailed in section 13.
We will provide the information requested in accordance with your rights under section 13 within one month of receiving your request. Where necessary, this period may be extended by up to two months depending on the nature and volume of requests. We will notify you of any extension and the reasons for it within one month of receiving your request.
Subject to section 13, information provided in response to a rights request will be supplied free of charge. If a request is manifestly unfounded or excessive, in particular due to its repetitive nature, we may charge a reasonable fee to cover administrative costs or may decline to act on the request.
If we have reasonable doubts about the identity of the person submitting a request, we may require additional information to confirm it.